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Free Trade Magazine Subscriptions & Technical Document Downloads

Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

6 Secrets to Offering Exceptional Customer Service In this free e-Book, see what you need to do to give customers what they want....

Target Marketing Is packed with the latest know-how for the “go-getters” in the world of marketing....

How to Identify Your Most Profitable Customers Learn how to get more out of your current customers through segmentation best practices....

A Beginner's Guide to Launching a Customer Experience (CX) Program For line of business managers in operations, marketing, support, and customer service, and any businessperson interested in understanding...

Step by Step: Setting Up a Contact Center In-house contact centers are becoming more of a reality with the cloud. This can be a big win for all businesses who care about their...

Choosing the Perfect Customer Service App Four easy steps to help small to mid-size companies find their help desk....

How to Avoid the Biggest Risk in Selecting a CRM System? Learn everything you need to avoid the biggest risk in selecting a CRM - poor user adoption by sales people....

5 Tactics to Reduce Abandonment in Your Mobile Channel Mobile shopping cart abandonment is at an alarmingly high level of 66%. In this white paper, find out some key insights on how to reduce...

Promo Marketing Is the leading publication serving the $15.6 billion promotional products industry....

Interactive Kiosks Buyer's Guide If you'd like to accommodate more customers and improve customer service without hiring extra staff, an interactive kiosk may be right up...

7 Tips to Accelerate Sales Performance Learn best practices sales managers can use to be successful....

So You Think Your Website is Mobile-Friendly? Think Again! Customers expect your website to be mobile friendly. This Success Kit can help ensure you don't frustrate them with a poor user experience....

B2B Guide to VoC: Delighting the Customer in a B2B Environment VoC and CX programs help the B2B enterprise cut through the clutter and sameness of the market, get noticed, and connect with the customer...

Public Relations and Nonprofits: The Power of Technology In the new digital age, effective PR can be accomplished with a lot less, making it feasible for many nonprofits to handle outreach...

5 Secrets: Build Your Sales Pipeline and Keep It Growing A change in your sales approach may help your sales team's performance....

Authority Leadership Marketing: Making Content the Cornerstone of Customer Engagement and Relevance Customer-centric content and authority leadership are critical to building brand trust, accelerating lead acquisition, and shortening...

 
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